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Privacy Policy


This policy will outline our use of your data.

Information that we collect from you

We collect information from you to provide the service that you expect from us and to make sure the service is as fluid as possible.

Here are the following ways that we may collect information from you:

  • Information that you give us - The information you provide to us when registering an account, posting material within our forums or messaging systems, subscribing to any of our services, this includes collecting information such as; your name, your email address, your gender and more.
  • Information that we get when you use our service - There are certain types of information that we may automatically collect from you, this may be done for security reasons or to ensure a better game-play experience. This may include:
    • Computer, Smartphone, or Device Information - We may collect information about the device you are using, such as the browser type, operating system version, screen resolution and other similar information, for the purposes of administration and to report the necessary data to our advertisers. The information collected will not be used to identify you.
    • Log Information - We may collect your IP address once you sign into your account, to identify that the correct individual has respectively signed into their account. We use cookies to identify your browser type or account. Visit the Cookie Policy to read more on how and why we use cookies within our service. We may also record details of how you have used our service, such as any questions or queries you have searched.
    • Location Information - We may collect and process information based on your location; this may be used to customize the appearance of our service or to make our service feel more personal.
    • Local Storage - We may collect and store information within the local storage part of your system or device, which includes technologies such as HTML5.
    • Cookies - We use cookies within our service. Visit the Cookie Policy to read more on how and why we use cookies within our service.

How we use the information that we collect

The information that is collected by our service is used to ensure the following:

  • Providing the service - Our service is used and displayed in the way that it was intended to.
  • Maintenance - Our service is up-to-date.
  • Protection - Our service and all of our users are protected.
  • Improvements - Our service is modified to increase quality of various functions/features or to create new functions/features.
  • Creation of additional services - Our service may be open to expansion.

If you have registered an account with us, your username, profile image and/or user avatar may be displayed across different features within our service; one of which includes your personal profile. However, displaying a profile image or user avatar is completely optional and is only displayed when you have uploaded or selected an image (for both cases). There is other account information that can be hidden from your user profile by visiting the Settings feature and selecting or unselecting specific options.

We offer the option to use our service via social media platforms, such as; Facebook, Twitter or Google+. When signing into our service using one of these platforms, we gather information and data such as your full name and profile avatar.

When you contact a staff member within our service (whether it was by the messaging system, forum, help-desk or email address), we may keep a record of the communication to ensure that issues are resolved once they appear.

You may be contacted via your email address by our service about important information or updates, offers or discounts, or improvements that we might have made to our service.

Most features within our service are automated, which means that you may be provided with a complete different user experience than another user, this will be based on your statistics within our service or what you do when you use our service; meaning that information that is displayed to you may vary for another user.

We may use, pass on or permit third-parties/advertisers to use your data, to provide you with information on goods or services that may be of interest to you and we or they may contact you in regards to this via email address.

Although we do not disclose personal information about you or data which may personally identify you to third-parties or advertisers, we may provide them with a collection of data to improve advertisements or to reach a specific requirement for such advertisements. For example, letting them know that 200 users that were men aged 30 or over have clicked a specific advertisement.

If there is a specific policy or data requirement that our service has to comply with in regards to third-parties or advertisers that we use, we may use your personal information.

We will ask for your consent before using information for a purpose other than those set out in this Privacy Policy.

The Infraction processes and stores information on servers that may be located outside of your country or region, this may be due to having multiple servers or relocation of servers.

All information and personal data provided to our service by you are securely stored within our servers. Payments which are made by you through our selected payment gateways will be protected by SSL technology; this is ensured by the ("HTTPS") that is visible within the address bar of your browser.

You are responsible for the transmission of your information or data through to our service, although we will use our best methods to keep your information secure once it reaches our servers; transmission of data via the internet will never be fully secure regardless of what website you visit.

Information that we share

We will not share any of your personal information with companies, organisations or individuals outside of our service.

We will only share your personal information within the following circumstances:

  1. We have your consent - If we have obtained your consent to do so, then we may share your information, if it is required.
  2. Domain or server administration - If our domain or server supplier requires information, then we may share your information, if it is required.
  3. External - If any of our affiliates or third-party suppliers, companies or individuals requires information, then we may share your information, if it is required.
  4. Legal reasons - If any company, organisation or individuals outside of our service requires it for legality, then we may share your information. This will be necessary in the following circumstances:
    • Governmental requests or any legal requests that are enforceable, regulations or law.
    • Violation of any of the documents within the Terms and Conditions collective, this includes any on-going investigations or potential violations.
    • To improve security and address technical issues or to detect, prevent or identify cases of fraud.
    • Protection of our service, which includes; name, rights, property or safety of “The Infraction” and our users, against any type of harm, as required or permitted by law.

Information may be shared by us to any of our partners or to the public domain, such as; advertisers, publishers or any connected websites.

In the unlikely event that “The Infraction” is involved in a sale, acquisition or process of merging, we will still continue to ensure the strictness of everything stated within this Privacy Policy before such events occur, such as; the confidentiality of any personal information given to us or used by us.

Information that you share

Our service provides multiple functions where you can communicate with staff members or other users, which includes; a messaging system (communication method between two users only), forums, help-desk and other methods. Any and all information that you share may be available to the public and therefore may be indexable by search engines. It is at your own risk what type of information that you share with other users which is not required by us to use or access our service.

Personal information that you share with us may be required by the following features to use our service:

  • Registering an account with us – We require for you to enter your personal details with us in order to create an account and to sign-in and play.
  • Paying for in-game assets (such as diamonds) – We require for you enter your personal details with us in order to create a successful purchase and to receive the assets you have paid for.

There will be multiple features which may require personal information, this is to ensure that our service functions as it is intended to. For example, paying for in-game assets will require your name, address, debit/credit card details or other credentials for us to receive your payment successfully. Please note that your payment details are not stored within our servers, they will be stored externally to the payment processor that we use; however, this is very secure.

Accessing and updating your personal information

Whenever you use our service, we will always try to provide you with a way of accessing your personal information; this can be done by accessing the “Settings” feature once you have signed into your account.

We give you the option to update your name, password, email address and more, if you need to do so. It is required by us to ensure that your personal information is always up-to-date if changes are apparent, for example; if you have legally changed your name or have created a new email address, you must update this within our service.

We also give you the option to remove specific information that you may not want displayed to the public; to other users. For example, the mutual friends function in your public profile can be disabled.

If you require access to personal information about you within our service, you may do so by contacting an administrator or by emailing us at – You may be subject to charges in such events dependent upon what type of information is required.

By viewing or using our service, you automatically agree to this policy.

This policy may change at any time.

Last updated on 15/03/2018 at 08:05 PM